Please refrain from using the remote assistance link unless instructed by our technical staff.
Please note that remote assistance is available at a fee for systems not under warranty or service agreement. Charges begin at $35.00 for the first 10 minutes and $15.00 for each additional 10 minutes thereafter, billed from the start of the phone connection with our tech support. Terms and conditions apply; please request a copy for details. While we strive to resolve issues remotely, onsite service may still be necessary.
Your agreement to these terms is required before remote assistance can be provided.